ISO standards are measures of control, quality, management, satisfaction, which are provided by companies, which fulfill rigorous standards of quality.
The ISO 14000 and ISO 9000 are two of the most rigorous standards of quality and environmental control. The two in their two different regulations, are very different but very similar in structure. In other words the rules and applications are very different but the rules in general remain an ISO standard.
The difference between these two is very clear the standards ISO 9000 are specifically for measuring the quality of the product or service which is evaluated with customer satisfaction. By other hand the ISO 14000 is more involved with the process to avoid contamination in the workplace. ISO 14000 also evaluates aspects such as levels of pollution, management and industrial waste management.
But at the last the two terms are Generic, that’s means that the same standards can be applied:
To any organization, large or small, whatever its product or service, in any sector of activity, and whether it is a business enterprise, a public administration, or a government department.
Essays:
Descriptive essay
The Environmental Management Systems are control measures for companies that work with raw materials from the environment.Companies like sawmills, construction, pharmaceutical, industrial etc. Are those that can implement this control rules.
The principal goal for organizations is control the impacts that their activities causes in the environment, in the area of civil engineering environmental impacts can be justified by studies of environmental impact, in which describes a problem that will be caused by engineering work, in which they seek a solution to the problem.
In the ISO 14000 take into account several factors such as:
•Top Management must be committed to and involved in the design and implementation of the EMS.
•They will write the Environmental Policy and be responsible for making sure it is communicated and implemented.
Currently in civil engineering this type of certification does not seem very important due to the lack of laws in the country, causing more pollution to the environment from the construction companies.
The strategic objectives are those that the companies plan over long periods of time, not exceeding five years. There is a difference between strategic objectives and goals, because goals are more specific, while the objectives are focused on the exponential growth of the company.
Are four steps to follow to choose the goals, which are:
Our Improve Profitability
Our market share Grow
Enhance Operational Efficiency
Develop Our Workforce
How to Write a Values Statement
Then we will see a series of tips to take into account, about creating value for our company.
The creation of values is important because it gives our customers, ideas of what our principles with our employees, and also with our customers.
The values should not exceed 5 to 7 because being too could confuse most customers, but neither should be a word, they must have an explanation about why that value was chosen.
Another important point is that there have to be done as the mission and vision, should be more personal, because they represent the values of the entire enterprise through employees.
The first thing to make or establish a company's mission is to answer the question, why I exist as a company? What is my mission as the company and I wish I do, or want to be remembered. However, as the vision we can give examples about how to be a good mission.
There are three points that should be taken into account.
1) There must be short
2) It must be memorable
3) It must be inspirational
For example, Google's mission is proposing:
"Organize the world of information, and create universal access and useful."
This mission is clear, short and memorable, because it shows a simple way what is the purpose of Google as an organization.
Now as to create the mission:
There are three key tips:
1) People: they must likewise have the employees and the team manager.
2) Information: Get all possible about the company and everything that takes place in it. As advice, it is recommended to have a photocopier for the information collected
3) And finally the process: meetings, discussions, opinions, all of which may be provided by persons who form the management team.
the first part of the video is about how to write or draw up the vision of a company. What are the main points to be taken to define a vision?
The vision is primarily to describe where my business is going, where we want to reach a professional level. Before you begin writing, we must take several important points that appear on this Informed.
1) Futurecasting: these are verbs that use the future, that is, I'll be watching, I'll be doing, etc. I will be growing.
2) There must be clear and visible: that is, we see us in the future, but at the same time be realistic of where we go.
3) Be ambitious, we must not stop dreaming big, but still be realistic, achievable dream of things.
4) There must be descriptive, and is recommended in a single sentence, clear and simple
5) that our vision to have a period of time, and it is recommended to be no more than five years.
As a recommendation, not to be confused the mission with vision. Because many people do, with the idea is the same, however are very different definitions?
Finally, to form a good vision, must take the views of employees to form discussion groups about how they see the company, and where they go.
In conclusion, based on the analysis of elements in administration, marketing strategies, and analysis of economic risk at all levels we can conclude,
that the strategies to increase, production, labor rate, competition and everything related to business is very useful at times where we are in crisis due to factors such as inflation, low sales, etcetera recession.
For example, strategic alliances are a good choice for growing the market at times when the production of our goods or services is low.
Benchmarking Or when we need to know to what level we are competing with our rivals.
is why we need these tools to achieve a good performance not only our company but the staff working there.
Strategic alliances are relationships between two or more companies which seek to gain the same end. That is, the union of several companies which are intended to share, mission, vision, discipline, courtesy, technology, goods and services products as long as each remains independent of the other without losing their style and goals.
For example, in an alliance partners seeking profits that they could not do alone, with the disadvantage that these should be divided based on the amount of money and resources provided, by proportionally way.
There are several types of alliance in which the main ones are:
Six Sigma is a process by which they are the problems and shortcomings of a company, measured by value scales. In other words, a defect not only is a bug in a product or service, a defect is a disagreement on a client who paid for our service or merchandise. These measurements are made in production processes, services and manufacturing of products.
Six Sigma is determined by the variability in a process and the goal of six sigma methodology is to reduce it so my process is always within the limits set by customer requirements.
The outsourcing or subcontracting, are ways in which companies were hired to do work, make hiring other companies to perform independent work. This helps to expedite projects, goods or services that are being made. At the economic level is advisable because it could negotiate outsourcing the work to be done by increasing the proceeds to the contractor.
It also increases the quality of work, because specific tasks are performed by specialized companies working in those areas. For example, a company installing electrical equipment, your main job will be all electric sets of the place.
Some risks are:
• Contracts were made with companies from bad experience.
• It depends a lot on these companies to complete tasks
• You don’t have the control over all staff, because many people involved
Benchmarking, which can be defined as a strategy applied by enterprises to improve their competitiveness against its rivals with which it must competitive in the market.
Using methods such as comparison, objectives, vision, strategies, productivity, and particularly in relation to business growth, the main objective to improve competitiveness, measuring and comparing production processes.
Also to be studied, benchmarking can recognize the weaknesses in the production processes that allow us to improve in order to increase performance.
In the present there are a variety of books and techniques that help many people overcome fear of the famous public speaking. In this brief post, I will investigate some techniques which, through internet and through courses that I have been able to study thanks to the constant training that my work is done.
To start will build a list of little things to do when we face a situation like this.
• First you lose your fear:
Do not let shyness hold of us.
• Use techniques such as looking in one direction, or look at various points of where the conference is taking place.
• Know the subject very well which will be discussed:
It must handle well the topics being discussed to avoid using documents that people get bored when we're reading
.
• the reasons of why I'm talking about the public and the reward of that.
• Do not let our nerves to be exposed:
That is, not to use parts of our body to show nervousness, for example putting your hands in your pants, stuttering uses a lot of hands, sweating etc.
• Always use visual aids:
It is very important to use computer programs to help explain issues and the best way to explain it.
• Perform activities with the public present:
To lose a little bit the nervous, it is very important to make, games, questions, challenges that are able to capture public attention, and release everyone's nerves.
And finally an advice personally is, walking on stage or where the conference is provided, walking releases tension and helps keep away the nerves of the person.
The result of my test left me satisfied, as it claims to possess the qualities of a leader able to motivate and achieve goals in teamwork. He also talks about the charisma to treat people, but this aspect of my life I think that at times it can also be problematic, because when dealing with any person, we risk losing the respect between the worker and the boss .
I also think that the ability to persuade people, it can be a double-edged sword, because in the end we use the leadership with authority in a more disguised manner, making people or things done my way activities.
In other words I think the test result was quite satisfactory, because leaving the small details that I need to improve, I have the qualities necessary to lead a team and maintain harmony in it.
As for the leadership I think I should improve other aspects of personal way, in other words I think one of the areas that must improve is to control the tension and anger. This is because when I'm under pressure and stress I can not make the best decisions and let the people around me do it for me, showing weakness and low self-control.
These issues I believe that every leader must have, because leadership means being under fire or in the eyes of others, that is always lead by example.
I also think that the difference between friendship is very important at work, because my character does not allow me to do, so it causes me problems when making an important decision with someone close to me.
im going to put the table with the results and another table whit an explanation about my results
# Question Strongly
Disagree (1) 2 3 4 Strongly
Agree (5)
1 I am energized when people count on me for ideas.
2 As a practice, I ask people challenging questions when we are working on projects together.
3 I take delight in complimenting people that I work with when progress is made.
4 I find it easy to be the cheerleader for others, when times are good and when times are bad.
5 Team accomplishment is more important to me than my own personal accomplishments.
6 People often take my ideas and run with them.
7 When involved in group projects, building team cohesiveness is important to me.
8 When involved in group projects, coaching others is an activity that I gravitate toward.
9 I find pleasure in recognizing and celebrating the accomplishments of others.
10 When involved in group projects, my team members’ problems are my problems.
11 Resolving interpersonal conflict is an activity that I enjoy.
12 When involved in group projects, I frequently find myself to be an “idea generator.”
13 When involved in group projects, I am inclined to let my ideas be known.
14 I find pleasure in being a convincing person.
Total = 57
Score Interpretation
Score Comment
14-27 This implies a low motivation to lead
28-55 This implies some uncertainty over your motivation to lead
56-70 This implies a strong motivation to lead.
If you have found that you're strongly motivated to lead, and you're already a leader – great! And if you're not already a leader, this is definitely an area you should investigate as you plan your career development.
What is leadership? Leadership is getting other people to follow you towards a common goal, bringing out the best in the people around you, and helping people find a greater meaning in the everyday tasks they are asked to perform. A person who possesses the ability to lead is a great asset to any organization, group, or department
RESULTS:
According to your answers, you are able to envision a clear direction for your company and communicate your plans in a way that excites others. You seem to have the level of charisma needed to convince people that your ideas are worthwhile. This is an essential skill, because employees will be much more willing to achieve a goal if they are passionate about it. People who excel in this area are innovative visionaries who are confident in their ability to persuade and convince others. They consider it essential to make those they lead aware of, as well as part of, their vision.
The following research work, we will see the development of a project through the final rehearsal, which was developed in the municipality of Guatemala. This project was carried out to remodel several rooms of that institution. Where the subject will be health settings. Being a quantification based on the measures taken to give an estimate of the cost of materials and staff to use. Were given instructions on how to proceed to remodel the rooms measured and construction methods.
DEVELOPMENT PROJECT
The remodeling of the bathrooms has a number of processes which will be provided in the report. Where we will see decisions taken since the beginning of the project planning.
First of all environments were studied and prioritized the major problems to solve, and I conclude that health services were environments that had more problems. Therefore the decision was made to remodel. This of course in order to provide not only the workers but the general public better care.
The second thing took place, was the measurement of the baths, to re-design environments where necessary, and to calculate the amount of ceramic floor for your new renovation. Taking into account all the floor space occupied. In this way we could know the amount of ceramic floor that must be purchased for installation.
All steps were performed in all bathrooms from using the public sector to authorized personnel. It made the measurement and quantification based on square meters, take the plans for correction and approval of the manager, where you can be an engineer or architect who approves the project. Following this, an analysis of costs, ie price quotations are made of material, in case it is the municipality itself who run the project, if not, performing a tendering process to evaluate potential candidates (companies) who wish to run the project. If so are the contractors who must perform the steps above.
Following the project, if this is done by the same municipality, trained personnel are hired to install ceramic floor, to which you must calculate a rate of no more than 5% for waste and unforeseen at the time of installation .
Target Group:
The capital municipality makes these changes for the sole purpose of offering to the public and staff a better service and better working conditions. That is why our target group is summarized in the following.
• The general population • Workers and staff of the municipality • Engineers • Architects • Police • Secretaries • And other authorized personnel.
Institutional Framework
The council is the entity of state government official of the municipality, is an autonomous institution, ie not dependent on central government. Is responsible for conducting and managing the services they need a city or town.
An important function of the municipality is planning, monitoring and evaluation of development and growth of its territory. It also pays special attention to social issues and seek help to improve the quality of life of residents.
UNIVERSITY OF SAN CARLOS DE GUATEMALA SCHOOL OF ENGINEERING COURSE: TECHNICAL LANGUAGE 4 SECTION: ONLINE TEACHER: ERIC ORREGO
The following research work, we will see the development of a project through the final rehearsal, which was developed in the Municipality of Guatemala. This project was carried out to remodel several rooms of that institution. Where the subject will be health settings. Being a quantification based on the measures taken to give an estimate of the cost of materials and staff to use. Were given instructions on how to proceed to remodel the rooms measured and construction methods.
DEVELOPMENT PROJECT
The remodeling of the bathrooms has a number of processes which will be provided in the report. Where we will see decisions taken since the beginning of the project planning.
First of all environments were studied and prioritized the major problems to solve, and I conclude that health services were environments that had more problems. Therefore the decision was made to remodel. This of course in order to provide not only the workers but the general public better care.
The second thing took place, was the measurement of the baths, to re-design environments where necessary, and to calculate the amount of ceramic floor for your new renovation. Taking into account all the floor space occupied. In this way we could know the amount of ceramic floor that must be purchased for installation.
All steps were performed in all bathrooms from using the public sector to authorized personnel. It made the measurement and quantification based on square meters, take the plans for correction and approval of the manager, where you can be an engineer or architect who approves the project. Following this, an analysis of costs, ie price quotations are made of material, in case it is the municipality itself who run the project, if not, performing a tendering process to evaluate potential candidates (companies) who wish to run the project. If so are the contractors who must perform the steps above.
Following the project, if this is done by the same municipality, trained personnel are hired to install ceramic floor, to which you must calculate a rate of no more than 5% for waste and unforeseen at the time of installation .
Group Objective:
The capital municipality makes these changes for the sole purpose of offering to the public and staff a better service and better working conditions. That is why our target group is summarized in the following. • The general population • Workers and staff of the municipality • Engineers • Architects • Police • Secretaries • And other authorized personnel.
Institutional Framework:
The council is the entity of state government official of the municipality, is an autonomous institution, ie not dependent on central government. Is responsible for conducting and managing the services they need a city or town. An important function of the municipality is planning, monitoring and evaluation of development and growth of its territory. It also pays special attention to social issues and seek help to improve the quality of life of residents. The resources needed to provide services and perform work, the Municipality obtained mainly the payment of taxes, such as ticket ornament, a Single Property Tax (IUSI), and fees charged on some steps.
ISO standards are measures of control, quality, management, satisfaction, which are provided by companies, which fulfill rigorous standards of quality. 
